Addressing Underperformance: From Struggle to Improvement

Underperformance can be uncomfortable to address, and avoiding it only makes things harder for everyone. In this workshop, we’ll focus on how to respond when someone is struggling at work with clarity, care, and accountability. You’ll learn how to identify what’s really going on, have productive performance conversations, and support improvement without blame or unnecessary escalation. You’ll gain tools to: Diagnose common causes of underperformance Have clear, respectful conversations about performance gaps Decide when to coach, reset expectations, or take next steps